Non-Medical Home Care, or Personal Assistance Services, is a term used to describe the provision of non-skilled services to assist customers to safely complete activities of daily living, such as bathing, grooming, transportation to medical appointments, grocery shopping, meal preparation, medication reminders, and companionship. These “CareGiver” services are typically provided to individuals in their homes or other independent living environments.

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What Types of Services are Included?

Personal Care:

  • Assistance with hygiene regimen
  • Grooming/dressing
  • Bathing
  • Transfer/ambulation assistance
  • Incontinence care


  • Recreational activities
  • Behavioral assistance to improve overall emotional well-being and quality of life
  • Sort/read mail
  • Entertainment
  • Escort to lunch, dinner, appointments
  • Incidental transportation
  • Religious reading and reminders
  • Discuss current & historical events

Home Help:

  • Light housekeeping
  • Laundry
  • Errand services
  • Grocery shopping
  • Meal planning & preparation
  • Medication reminders
  • Change bed linens
  • Vacuuming
One of our private caregivers taking care of a client in Philadelphia

How often are services provided?

Services are available 24 hours per day, 7 days per week. You can schedule visits for as little as one hour/day or as much as 24/7 around the clock care. You choose your schedule!Our typical customers require ongoing care, but we often accommodate one-time-only requests for circumstances when the regular caretaker or family member is out of town.

How do you select a CareGiver?

Our agency will assist you in identifying and selecting a CareGiver who meets your needs. It is important that our customers are comfortable with the CareGiver they choose, so keep an open dialogue with your local office until we find the perfect match!

If you know someone who may be interested in becoming a caregiver for you or another customer, we welcome caregiver referrals!

How are CareGivers Screened and Trained?

CareGivers America adheres to a high standard of quality care. Our CareGivers are bonded, insured, and extensively screened including, but not limited to:

  • Reference Checking
  • Drug Screening
  • State Criminal Background Check
  • Child Abuse Clearance
  • FBI Background Check, as applicable
  • USCIS Employment Eligibility
  • Monthly Medicare/Medicaid Fraud Checks
  • Initial/Annual Magistrate Docket Check
  • Initial/Annual Tuberculosis Screening
  • Initial/Annual Competency Testing for skill and knowledge
  • Initial/Quarterly Home Care Training/Supervision
  • Professional License verification, where applicable

Weekly, in every CareGivers America office, our professional nursing staff host a “Skills Training Course” designed to prepare and refresh CareGiver skills. During these courses, CareGivers are exposed to both classroom and hands-on training experiences, including medical equipment education, proper transfer techniques, and incontinence care.

In addition to the CareGivers America skills training course, we offer the following training opportunities to our CareGivers:

  • Care Plan/Customer Specific Training
  • On-site Nurse training
  • Observership Programs
  • Shadowing Experience
  • Online Learning Videos/Tools
  • Competency Testing
  • Home Health Aide Training and Experience
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